Call Center Agent
Nexovate Trading PLC • Addis Ababa, Addis Ababa
Today • Field: Customer Service & Call Center
Employer: Private Company • Full-time • Bachelors
Scraped from: HaHu Jobs
Diploma or Bachelor's Degree in any field of study with relevant work experience Duties and Responsibilities - Receive and handle inbound customer calls professionally. - Provide accurate information and customer support. - Research and verify business/service information online. - Update and maintain the company's knowledge base system. - Record customer interactions and escalate issues when necessary. - Follow company procedures and quality standards. - Meet performance targets and work effectively with the team. - Participate in TikTok content creation with the team. - Maintain confidentiality and perform other duties assigned by the supervisor.