Call center

Ay labsADDIS ABABA, ETHIOPIA
Today • Field: Customer Service & Call Center
Employer: Private Company • Full-time • Bachelors • Remote

Scraped from: Afriworket

Responsibilities • Answer incoming customer calls professionally. • Explain our technology products and services. • Respond to customer inquiries and provide the right information. • Record customer details and follow up when necessary. • Coordinate with the technical and sales teams. • Requirements • Bachelor’s degree in Software Engineering , Computer Science , or a related field. • Fluent in Amharic and Afaan Oromo (both spoken and written). • Strong communication and customer service skills. • Basic knowledge of technology and software services. • Reliable internet connection and a suitable remote work environment.

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