Sheba Jobs Ethiopia

Scraped from: Afriworket

Key Responsibilities: • Handle incoming calls professionally and efficiently. • Respond to customer inquiries and provide accurate information. • Schedule appointments and coordinate with relevant departments. • Conduct follow-up calls with clients and customers. • Support daily operations across the group’s companies. • Maintain accurate records of customer interactions. Requirements: • Fluency in both English and Amharic is mandatory. • Additional languages are an advantage. • Excellent verbal communication and customer service skills. • Professional, organized, and detail-oriented. • Ability to multitask and work in a fast-paced environment. • Basic computer and phone-handling skills.