Customer Service Officer
Scraped from: Afriworket
Responsibilities: - Respond to customer inquiries and complaints. - Manage customer accounts and provide support. - Resolving issues and troubleshooting technical problems. - Promoting customer loyalty and retention. - Answering phone calls and giving vivid information to esteemed customers. - Conducting promotional activities and events to raise brand awareness. - Develop and maintain relationships with clients. - Ensure compliance with all relevant regulations and policies. - Provide excellent customer service and support. Requirements: - Bachelor's degree in marketing, business administration, Accounting and Finance or related field of study. - Previous experience in customer service, research, sales or related role is preferred . - Excellent written and verbal communication skills, with the ability to create compelling content and engage with diverse audiences. - Creative thinking, ability to multitask, prioritizes and meets deadlines. - Excellent communication and interpersonal skills. - Proficiency in Microsoft Office Suite. If you are interested in this opportunity, please submit your resume and cover letter only within four consecutive working days from the date of this announcement. Applications can be sent via Afriwork Applicant Bot. Please note that only shortlisted candidates who meet the minimum requirements will be contacted for further screening. Place of Work: Megenagna and Jemo branches NOTE: Please Specify the place of work you applied for.