Customer service/post sales officer
Scraped from: Afriworket
METRO real estate is a subsidary of Kangaro industrial group S.C. a diversified company with over 58 years of experience across various sectors &trusted developer on Ethiopia commited to develop & deliver a quality & affordable residential & commercial real estate facilities to middle & high income groups. Our company would like to hire competent applicants for the following positions. Customer service & post sales officer Main requirements and skills • Well Presentable: Serve as the professional, front face of the company, maintaining a highly presentable appearance and a welcoming, confident attitude. • Agreement preparation: prepare sales agreements, contracts, and official letters with high precision and legal alignment. • File management: Organize, maintain, and secure comprehensive digital and physical client files. • Payment collection management ; Track payment schedules, issue timely demand notices, and actively follow up on overdue installments. • Handle client grievances regarding calmly, defusing tension and providing structured, realistic solutions. • Microsoft Office Suite: Advanced, efficient use of MS Word (for error-free contract drafting and formal letters) and MS Excel (for simple payment tracking, aging schedules, and data analysis). • Professional Communication Tools: Mastery of professional Email etiquette , outlook management, and calendar scheduling to ensure timely, traceable communication.