Customer service representative
Scraped from: Afriworket
Customer Service Representative – Requirements We are looking for a professional and customer-focused Customer Service Representative to join our travel company. Requirements: - Excellent verbal and written communication skills in English. - Previous experience in customer service, sales, or the travel industry is preferred. - Strong problem-solving and interpersonal skills. - Ability to handle customer inquiries and complaints professionally. - Good computer skills and familiarity with email, Microsoft Office, and online booking systems. - Ability to work independently and as part of a team. - Strong organizational and time-management skills. - High level of professionalism, integrity, and attention to detail. Key Responsibilities: - Respond to customer inquiries via phone, email, and social media. - Assist clients with travel bookings, reservations, and travel-related information. - Resolve customer issues promptly and professionally. - Maintain accurate customer records and documentation. - Provide exceptional customer service to ensure client satisfaction.