Junior Customer Service Officer
Awash Capital S.C • Addis Ababa, Addis Ababa
Today • Field: Customer Service & Call Center
Employer: Private Company • Full-time • Junior • Bachelors
Scraped from: HaHu Jobs
Bachelor's Degree in Economics, Accounting, Business Administration, Finance, or with related field of study with relevant work experience Duties and Responsibilities - Process new account openings in compliance with KYC/AML requirements - Respond to customer inquiries via in-person, phone, and digital channels - Provide accurate information on investment products and capital market services - Receive, log, and resolve customer complaints, escalating when necessary - Maintain and update accurate customer records in the system - Ensure all interactions comply with internal policies and regulatory standards - Prepare regular customer service reports for management