Sheba Jobs Ethiopia

Scraped from: Afriworket

Ethio Travel Services is looking for a motivated and customer-focused Junior Ticketing Agent to join our growing team in Addis Ababa. This position is ideal for candidates who are passionate about the travel industry and are looking to build their career in airline reservations and ticketing. The successful candidate will assist customers with reservations, ticketing operations, and daily travel support while ensuring excellent customer service and compliance with airline procedures. Position Details • Job Title: Junior Ticketing Agent • Employment Type: Full-Time • Location: Addis Ababa, Ethiopia • Salary: Competitive and negotiable based on experience Key Responsibilities • Assist customers with flight reservations and ticket bookings. • Support ticket issuance, reissuance, exchanges, and refund processes. • Respond to customer inquiries professionally and promptly. • Maintain accurate booking and customer records. • Assist senior team members with daily ticketing operations. • Ensure compliance with company policies and airline procedures. Requirements • Minimum 1 year of experience in airline ticketing, reservations, or a related travel industry role. • Basic knowledge of Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre is preferred. • Good communication and customer service skills. • Strong attention to detail and organizational skills. • Ability to work effectively in a team environment. • Willingness to learn and grow within the travel industry. REMINDER: Only apply using this link: https://employee.flyethio.com/apply