Reception
Scraped from: Afriworket
Job Summary Responsible for managing inquiries, coordinating appointments, assisting with sales-related tasks, and ensuring a positive in person experience for all guests visiting sales offices. Main Duties and Responsibilities: • Welcome and greet clients, prospects, and visitors with a warm and friendly demeanor. • Answer incoming calls promptly and direct them to the appropriate sales representatives or departments. • Schedule, confirm, and manage appointments for the sales team and clients. • Coordinate meeting room reservations and arrange necessary resources for client meetings. • Respond to client inquiries and provide information about our products, services, and sales processes. • Assist clients with filling out forms, completing paperwork, and answering general sales-related questions. • Assist the sales team with administrative tasks, including data entry, preparing sales documents, and managing client databases. • Update sales reports and support sales tracking efforts. • Handle incoming leads from various sources and direct them to the appropriate sales representatives. • Record and update lead information in the CRM system. • Assist in follow-up activities with clients, ensuring their needs are met and inquiries are addressed promptly. • Gather feedback from clients and provide insights to the sales team. • Provide outstanding customer service, ensuring a positive and memorable experience for clients and visitors. • Address client concerns or escalate them to the appropriate sales manager when necessary. • Coordinate with the sales team and other departments to ensure seamless operations and effective communication. • Assist in organizing sales events and activities. • Provide general administrative support to the sales office, including managing office supplies and filing