Reception-Cashier
Scraped from: Afriworket
Job Title: Reception-Cashier We are seeking a detail-oriented and customer-focused Reception Cashier to join our team. The Reception Cashier will be responsible for handling guest check-ins and check-outs, processing payments, managing cash transactions, and providing excellent customer service. The ideal candidate will have strong organizational skills, attention to detail, and a friendly demeanor to ensure a positive guest experience. Job Responsibilities · Greet guests as they arrive and assist with check-in/check-out procedures; · Process guest payments, including cash, credit cards, and other forms of payment; · Maintain an accurate cash register and ensure proper cash handling procedures are followed; · Provide guests with receipts, invoices, and other necessary documentation; · Answer guest inquiries about services, facilities, and local attractions, providing exceptional customer service; · Ensure that the front desk area is clean, organized, and well-stocked with necessary supplies; · Assist with billing inquiries and resolve any discrepancies in guest accounts; · Handle room reservations, cancellations, and amendments using the hotel management system; · Balance and reconcile cash balance at the beginning and end of each shift; · Report any cash shortages, discrepancies, or issues to the supervisor or manager immediately; · Assist in preparing and processing end-of-day financial reports; · Maintain confidentiality of guest information and financial transactions; · Support the team with additional administrative tasks, as needed. Academic qualification · Bachelor's Degree/Diploma in Accounting and Finance, Secretarial Science, Office Management, Business Administration or other related fields; Additional qualifications · Basic knowledge of cash handling procedures and point-of-sale (POS) systems. · Strong attention to detail and ability to handle cash accurately. · Excellent verbal communication and customer service skills. · Proficiency in using computers, with experience in hotel management systems a plus. · Ability to multitask in a fast-paced environment while maintaining a positive attitude. · Flexibility to work various shifts, including evenings, weekends, and holidays. Years of experience : · Minimum of 2+ years; experience in construction is preferred. Submission: Interested applicants fulfilling the above requirements can submit their CV and copy of their credentials through our email address administrator@sariaconsult.com Note : - Don't forget to write the position you are applying for in the subject line!