Senior Optometrist
Scraped from: Afriworket
Job description
Clinical & Patient Care · Conduct comprehensive eye examinations, including visual acuity, refraction, binocular vision, and ocular health assessment. · Provide accurate prescriptions based on clinical findings and patient needs. · Identify abnormal ocular conditions and appropriately refer patients for further medical assessment. · Explain examination findings, prescriptions, lens options, eye-care recommendations, and follow-up requirements clearly to patients. · Handle clinical complaints and prescription-related concerns professionally and promptly. · Maintain accurate, complete, and confidential patient records. Quality Control · Verify that finished spectacles meet the prescribed specifications before delivery, including lens power, frame and overall quality. · Investigate prescription or fitting errors and ensure corrective action is taken. · Ensure clinical equipment is properly used, maintained, and reported when malfunctioning. · Monitor compliance with professional standards. Team Leadership & Development · Supervise and support optometrist and clinical staff. · Conduct regular coaching, mentoring, and on-the-job training. · Review clinical performance and identify competency gaps. · Ensure consistent examination and prescription standards across the clinical team. · Evaluate the optometrist performance and recommend improvement actions where necessary. · Review the clinic performance and provide feedback & recommendation for improvements. Operational & Business Support · Monitor daily examination volume, prescription rate, conversion, patient complaints, and other clinical KPIs. · Work closely with the Marketing & Sales Team to improve the patient experience and prescription-to-glass conversion while maintaining professional integrity. · Support & participate & coordinate marketing campaigns, corporate/college/school eye-screening activities, and other ECC initiatives when required. · Actively participate in social media and digital and traditional marketing activities. · Provide management with recommendations for improving clinical quality, productivity, customer satisfaction, and revenue performance. Perks and benefits based on company policy and performance:- • Competitive salary package • Performance-based commission and incentives • Transport allowance • Responsibility allowance for leadership positions • Paid annual leave and public holidays • Pension contribution in compliance with Ethiopian labor law • Employee recognition and performance appreciation programs • Supportive and teamwork-oriented working environment • Opportunity to gain experience in healthcare marketing and customer service • Staff discounts on eye care products and services (subject to company policy) • Certificate and recommendation opportunities based on performance and conduct • Participation in company awareness campaigns and events • Flexible support from management to achieve departmental goals
