Senior Ticketing Agent

Barkonal Travel AgentADDIS ABABA, ETHIOPIA
Today • Field: Customer Service & Call Center
Employer: Private Company • Full-time • Senior

Scraped from: Afriworket

Barkonal Travel Agent is looking for an experienced, detail-oriented, and customer-focused Senior Ticketing & Booking Agent to join our growing team in Addis Ababa. If you have a passion for travel operations and excellent problem-solving skills, we want to hear from you! Key Responsibilities: • Handle domestic and international flight bookings, ticketing, and re-issues. • Manage reservations for hotels, tour packages, and transport services. • Provide exceptional customer service, answering client inquiries and resolving booking issues efficiently. • Stay up-to-date with airline policies, fares, and travel regulations. Requirements: • Experience: Minimum of 2 years of proven experience in travel ticketing and booking management. • Technical Skills: Proficiency in major Global Distribution Systems (GDS) Galileo , as well as modern online booking platforms. • Portals such as Emirates & Fly Dubai portal. • Visa Processing. • Skills: Strong communication skills, fluency in Amharic and English, and the ability to work under pressure. • Location: Addis Ababa. 22 Area near to Awraris Hotel How to Apply: Interested applicants who meet the above criteria can apply directly through the Afriwork platform by submitting their updated CV and a cover letter.

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