Front Cashier
Scraped from: Afriworket
Job description
MAIN ROLES & RESPONSIBILITIES · Welcome customers professionally and provide excellent service in both Amharic and English. · Accurately take and confirm customer orders. · Process cash and digital payments (Telebirr, CBE, etc.) and issue receipts. · Verify digital payment confirmations directly on customer phones. · Issue the correct order token matching the receipt. · Coordinate with production and packing teams via the token system. · Handle customer concerns calmly and professionally. · Apply company procedures for returns, changes and service recovery. · Keep the front counter clean and organized. · Balance the cash drawer and reconcile digital payment records at shift end. · Report transaction errors, cash discrepancies and operational issues immediately. REQUIRED SKILLS · Fluent spoken Amharic AND strong spoken English – both are required. · Comfortable using technology: POS systems, tablets, and digital payment apps (Telebirr, CBE, etc.). · Good numerical and cash-handling ability. · Honest, accountable and detail-oriented. · Calm, respectful and solution-oriented when dealing with customers. · Professional appearance and personal hygiene. · Able to work full bakery operating hours (8:00 AM – 9:00 PM), including weekends, holidays and busy seasons. PREFERRED QUALIFICATIONS · Female candidate (for this vacancy). · Minimum 1 year cashier experience in retail, food-service, or similar; 2+ years preferred. · Diploma or equivalent preferred. · Must live close to the Bole area work location. · Bakery, café, or food-service cashier experience is an advantage.