Operations & Academic Assistant

Scraped from: Afriworket

Job description

We are looking for a proactive, organized, and dependable Operations & Academic Assistant who can support daily academy operations while also assisting in academic activities when needed. This is an ideal position for someone who enjoys multitasking, solving problems, and taking ownership of responsibilities. Key Responsibilities Administrative & Operations • Assist the Academy Manager in daily operations. • Coordinate schedules for teachers, students, and classrooms. • Monitor attendance for students and teachers. • Prepare reports, documents, and operational updates. • Ensure classrooms and learning materials are organized. • Handle day-to-day administrative tasks efficiently. • Follow up on pending tasks until completion. Academic Support • Cover classes when teachers are unavailable. • Teach English classes when assigned. • Support teachers with lesson preparation and classroom management. • Maintain high teaching standards and student engagement. • Help monitor student progress. Customer Service • Welcome and assist students and parents. • Respond professionally to inquiries. • Resolve student concerns promptly. • Coordinate student onboarding and registration support. Team Support • Work closely with teachers, sales staff, and management. • Assist in organizing workshops, boot camps, and academy events. • Help implement new operational ideas that improve efficiency. Required Qualifications • Bachelor's Degree in English, Education, Business Administration, Management, or a related field. • Minimum 1–3 years of relevant experience. • Previous teaching experience is required. • Excellent spoken and written English. • Strong organizational and time-management skills. • Ability to multitask in a fast-paced environment. • Professional attitude with strong problem-solving skills. • Good computer skills (Microsoft Office and Google Workspace). • Ability to work independently with minimal supervision. Preferred Qualifications Candidates with experience in any of the following will have an advantage: • School administration • Academic coordination • Customer service • Operations management • Team leadership • Event coordination We Are Looking For Someone Who • Takes initiative without waiting to be told what to do. • Can manage multiple responsibilities at the same time. • Learns quickly and adapts to change. • Is dependable and accountable. • Pays close attention to detail. • Communicates confidently with students, parents, and staff. • Remains calm under pressure. • Has a positive attitude and enjoys working with people. • Is willing to step into different roles whenever needed. What We Offer • Opportunity to grow with one of Ethiopia's rapidly expanding academies. • Supportive and collaborative work environment. • Professional development opportunities. • Leadership growth and career advancement based on performance.