Sales Coordinator for Electrical Components

Scraped from: Afriworket

Job description

The sales Coordinator will support the growth of the Low Voltage (LV) Electrical Components business across Ethiopia. The role is responsible for business development, sales support, quotation preparation, tender coordination, order processing, customer relationship management, and coordination with suppliers to ensure timely delivery and excellent customer service. Key Responsibilities Sales & Business Development Support the achievement of annual sales and revenue targets. Identify and develop new business opportunities with government organizations, utilities, EPC contractors, consultants, panel builders, OEMs, distributors, retailers, and industrial end users. Conduct regular customer visits and maintain strong customer relationships. Coordinate customer meetings, product presentations, and commercial discussions. Maintain strong relationships with customers. Quotation & Tender Management Prepare commercial and technical quotations accurately and on time. Review RFQs, tender documents, BOQs, and technical specifications. Coordinate with suppliers and product managers for pricing, lead times, and technical clarifications. Prepare compliance matrices and commercial submissions for tenders. Order & Customer Management Process customer orders accurately and ensure timely delivery. Coordinate with supply chain and logistics teams on order fulfilment.  Communicate order status and resolve delivery or service issues. Reporting & Administration Maintain CRM records, sales forecasts, and opportunity pipelines. Prepare weekly, monthly, and quarterly sales reports. Monitor quotation status, order backlog, revenue performance, and customer activities. Product Portfolio Low Voltage Electrical Components Control Products Qualifications Education Bachelor's degree in Electrical Engineering, Electronics Engineering, Industrial Engineering, Business Administration, or a related field. Experience 2–5 years of experience in sales coordination, technical sales, inside sales, customer service, or commercial support. Experience with electrical distribution, switchgear, industrial automation, or control products. Knowledge of Schneider Electric, ABB, Siemens, Eaton, LS Electric, or similar electrical brands is preferred. Experience working with Ethiopian government tenders, utilities, or large EPC projects is an advantage. Skills & Competencies Knowledge of LV electrical products and industrial applications. Experience preparing quotations and commercial offers. Proficiency in SAP/ERP systems, CRM tools, Excel, and PowerPoint. Strong communication, organizational, and customer service skills. Commercial awareness, analytical thinking, and attention to detail. Ability to manage multiple priorities and meet deadlines. Key Performance Indicators (KPIs) Quotation turnaround time Quote-to-order conversion rate Order fulfillment accuracy Customer satisfaction Sales pipeline growth CRM data accuracy On-time tender submissions Languages English - Mandatory Fluent in Amharic