Customer Service and Receptionist

Scraped from: Afriworket

Job description

Qualifications & Requirements • Education: TVET, Diploma or Degree in Accounting, Business Administration, Management, or a related field • Languages: Professional fluency in both Amharic and English • Technical Skills: Basic computer literacy (MS Word, MS Excel, and Email communications) • Key Competencies: Strong interpersonal communication, customer care, problem-solving, and the ability to perform well under pressure • Professional Image: Polished and professional demeanor • Diversity Statement: Female candidates are strongly encouraged to apply Key Responsibilities • Front Desk Management: Greet and assist visitors professionally; schedule appointments and manage meeting arrangements • Customer Support: Provide accurate information regarding company products and services; resolve inquiries, complaints, and follow-ups promptly • Administrative Support: Maintain accurate records, physical files, and office documentation; coordinate cross-departmental tasks as needed Location: Kaliti Salary: Negotiation Interested and qualified applicants can send their updated CV and application letter to: Email: wellandindustry@gmail.com Subject Line: Application - Junior Customer Service & Receptionist