Operations (E-Commerce)
Scraped from: Afriworket
Job description
Job Description The Agent is primarily responsible for reviewing our products, images, and Descriptions comparing them to that provided on the tool. Reviewer / Moderator judges the products based on rule book attributes provided by client. The primary focus of an agent is to accurately tag each task where the products are similar as same and where the products are different as not same. Location: Addis Ababa Application Deadline: August 20, 2026 Available Position: Multiple Experience: 0-1 year experience. DUTIES & RESPONSIBILITIES a) Accurately tag each task as per the defined case rules. b) Ensures daily performance targets are met. c) Utilizes the relevant tools and resources provided by the Company to attend to each case. d) Ensure strict adherence to established attendance schedules. e) Provides on the job training support to new team members to facilitate improvement in their levels of performance – through mentor / mentee relationship. f) Provides the relevant reports on a daily basis – where applicable. KNOWLEDGE, SKILLS AND ABILITIES: a) Minimum of a Degree in any discipline. b) Excellent typing speed and computer skills. c) Fluency in spoken English and adherence to proper grammatical standards are mandatory d) Attention to details e) Ability to uphold high ethical standards f) Ability to work in a team environment g) Ability to maintain a calm disposition particularly in stressful work situations. h) Displays a positive attitude; ability to remain positive and energetic throughout a work day. i) Updates self on comparative product and services. WORK CONDITIONS: a) Working day 5 days a week. b) Ability to work any shift in a 24/7 work environment including odd hours; weekends and public holidays c) Ability to work extra hours to meet business needs d) To reside within reasonable travel distance to the office, as defined by the Company; to facilitate ease of transport arrangements, e) May be required to undergo periodic occupational related medical examination to assess own suitability for continued employment at the Call Center. How To Apply : Submit your application, updated CV and supporting credentials via Google form https://docs.google.com/forms/d/e/1FAIpQLSe9-I5A071IdbUHXbMqnSR80anR0AOANjYI0QIDRiFxH1fuHQ/viewform?usp=publish-editor “Only shortlisted candidates will be contacted”