Receptionist

Scraped from: Afriworket

Job description

Main Role & Responsibilities • Client Engagement: Warmly welcome clients, check them in/out, and manage the waiting area. • Booking & Scheduling: Book, reschedule, and confirm nail appointments via phone, online booking software, or walk-ins. • POS & Transactions: Process client payments, manage cash registers, and sell gift cards or retail nail care products. • Studio Support: Keep the front desk clean, manage client refreshment stations, and assist nail technicians with scheduling flow. Required Skills • Friendly, polished customer service and strong communication skills. • Ability to multitask efficiently during busy peak hours (e.g., handling calls while checking out clients). • Basic computer literacy and fast typing for appointment scheduling software. • Punctuality, strong organization, and attention to detail. Preferred Qualifications • Experience: 2+years of experience in front desk, salon, spa, or customer service roles.