Receptionist

Scraped from: Afriworket

Job description

We Are Looking For Someone Who Is:- Professional • Responsible • Friendly • Organized • Customer-focused Responsibilities • Welcome and assist customers professionally. • Answer phone calls, WhatsApp messages, and customer inquiries. • Schedule and confirm customer appointments. • Register customer information accurately. • Explain our services and provide basic information about pricing and procedures. • Coordinate customer orders with the workshop and sales team. • Follow up with customers regarding their vehicles and completed jobs. • Maintain a clean and organized reception area. • Handle daily records, customer files, and basic administrative tasks. • Provide excellent customer service and ensure customers have a positive experience. Skills & Qualifications • Excellent communication and customer-service skills. • Friendly, confident, and professional personality. • Good speaking and writing skills. • Basic computer and smartphone skills. • Good organizational and time-management skills. • Ability to multitask and work under pressure. • Ability to communicate effectively with the team. • Previous receptionist, customer-service, or automotive experience is an advantage. • Knowledge of Amharic and English; additional languages are a plus.