Waittres
Scraped from: Ethiojobs
Job description
Job Summary: The Waiter / Customer Service Assistant is responsible for providing refreshments and hospitality services to clients, customers, guests, and staff while maintaining a clean, welcoming, and professional office environment. The role also includes supporting customer service activities, ensuring meeting areas are organized, and maintaining cleanliness of kitchenware and serving equipment. Key Duties and Responsibilities Hospitality & Refreshment Service • Welcome clients, customers, guests, and visitors in a polite and professional manner. • Prepare and serve tea, coffee, water, and other refreshments to clients, guests, and staff. • Ensure meeting rooms are properly arranged and stocked with refreshments before meetings. • Monitor refreshment supplies and report replenishment needs to the supervisor. • Maintain high standards of hygiene in food and beverage preparation and service. Customer Service Support • Assist in creating a positive and comfortable experience for clients and visitors. • Direct visitors to the appropriate department or staff member. • Respond courteously to basic inquiries and provide assistance when required. • Support front-office activities during client visits, property launches, and company events. Cleaning & Dishwashing • Wash and sanitize cups, glasses, plates, utensils, and other kitchen equipment. • Keep the kitchen, pantry, and refreshment preparation areas clean and organized. • Ensure proper storage of kitchenware and cleaning materials. • Dispose of waste properly and maintain cleanliness standards at all times. General Administrative Support • Assist with office setup and hospitality arrangements during meetings and events. • Support administrative staff with simple office-related tasks when assigned. • Report maintenance, cleanliness, or supply issues to the supervisor promptly.