Front Office & Student Services Officer

Scraped from: Afriworket

Job description

Position Title: Front Office & Student Services Officer Kibur College is seeking a professional, service-oriented, and well-organized individual to join its team as a Front Office & Student Services Officer . The successful candidate will serve as the first point of contact for students, parents, visitors, staff, and external stakeholders while providing efficient front-office and student support services. Key Responsibilities • Welcome and assist students, parents, visitors, and other stakeholders in a professional and courteous manner. • Serve as the first point of contact for inquiries received in person, by telephone, email, and other communication channels. • Provide accurate information about the College’s academic programs, admission procedures, services, schedules, and activities. • Direct students and visitors to the appropriate departments, offices, or staff members. • Support student registration, admission, enrollment, and other student-service activities as assigned. • Receive, record, and appropriately distribute incoming correspondence and documents. • Maintain accurate front-office records and student-service information. • Schedule appointments and support meetings, events, and other college activities. • Handle student and visitor inquiries professionally and refer complex issues to the appropriate office. • Maintain confidentiality and professionalism when handling student and institutional information. • Support general administrative activities of the College as required. • Maintain a welcoming, organized, and professional front-office environment. Minimum Qualifications and Requirements • Education: Bachelor’s Degree in Business Administration, Management, Marketing, Office Administration, Secretarial Science, Communication, Public Relations , or a related field. • Experience: At least two (2) years of relevant experience , preferably in a college, university, school, or other institution. • Excellent communication and interpersonal skills , with the ability to interact professionally with students, parents, staff, and visitors. • Strong customer-service and problem-solving skills. • Good computer skills, including Microsoft Office and digital communication platforms . • Good English communication skills; knowledge of Amharic is required. • Professional appearance, positive attitude, reliability, and ability to work effectively under pressure. • Ability to maintain confidentiality and handle sensitive student and institutional information. • Compliance: Proof of tax payment/clearance from the Ministry of Revenue must be presented as required. Position Details Institution: Kibur College Department: Student Services / Administration Position: Front Office & Student Services Officer Employment Type: Full-Time Work Location: Addis Ababa, Ethiopia How to Apply Qualified and interested candidates are invited to submit their updated CV, educational credentials, experience certificates, and other relevant supporting documents to Kibur College. Only shortlisted candidates will be contacted. Kibur College Committed to quality higher education, student success, and professional service.