Operations Assistant

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Job description

Job Description Job Title : Operations Assistant  Job Type: Full-time Job Overview This document includes the job description as well as the tasks and responsibilities of the Operations Assistant position for gheero. In this position, it will be your sole responsibility to assist the operations of the company on a daily basis and to perform a variety of administrative and clerical tasks at gheero. Specific tasks and responsibilities for the position are provided hereunder.  Tasks and Responsibilities • Serve as the first point of contact for visitors, clients, and vendors, ensuring a positive experience, assisting with directions, office amenities, and maintaining a clean, organized reception and office area. • Handle communications and correspondence, including calls, emails, packages, and calendar management, while supporting staff and management with scheduling and administrative tasks. • Maintain office supplies, fixed assets, and inventory; support procurement, budget tracking, and invoice/payment processing with the finance team. • Coordinate office upkeep, repairs, maintenance, security, and general facilities management to ensure a safe and functional work environment. • Assist in organizing and supporting internal events, meetings, and office functions, contributing to smooth operations and team collaboration. • Work closely with the Operations team to assist in the management of daily operations and communications with the team. • Work on product management and system improvement initiatives. • Attending to any correspondence and emails, providing necessary information, and liaising with relevant personnel/ departments for improved performance and work efficiency • Attend all operational meetings, hold meeting minutes, and follow up and ensure the delivery of the action points from each meeting  • Engage in document preparation, review, and quality control through ensuring comment integration and fact-checking • Ensure that all and every documentation, research, and other relevant outputs are up to the company and industry standards. • Ensure agreed-upon weekly, quarterly, and annual plans are properly documented and track the performance of the team based on the plans and predetermined KPIs • Assist with the preparation of management reports and monitor the submission and quality of the project and department reports   • Assist with operations coordination, including but not limited to preparation of schedules, managing calendars, tracking project milestones, coordinating meetings, arranging travel, event coordination, and office purchases. • Assist in enforcing company policies and procedures within the company and keep track of implementation to identify problems and offer improvements. • Analyze, understand strengths and gaps, and forward suggestions for improvement.  • Keep updated on industry trends. • As needed, carry out supplemental administrative responsibilities and other crucial operational tasks that fall under the purview of the job title Requirement  • Bachelor’s degree in Business Administration, Management, or related field. • 0–2 years of experience in operations, administrative support, or office management. • Strong organizational skills, attention to detail, and ability to prioritize tasks. • Excellent written and verbal communication skills. • Proficient in Microsoft Office Suite and Google Workspace. • Experience in scheduling, calendar management, coordinating meetings, and event planning. • Knowledge of operational policies and procedures is a plus. • Professional, proactive, and able to work independently or as part of a team. • Discretion in handling confidential information and adapting in a fast-paced environment. Interested applicants, please send your CV and documents to recruitment@gheero.et Please use ‘Operations Assistant’ for the subject of your application email. Applications that do not use the required subject line will be disqualified and will not be considered.   Good Luck!